State Farm® Insurance Agent Zach Bay

"When I was shopping for new quotes because my previous insurance decided to raise my premiums 36% without explanation. I did the traditional google search to compare rates locally. Assembled a few packages and had some companies reach out regarding my inquiry. Not only was State Farm, the cheapest, most competitive, and fasted to respond. Zach was exceptionally well versed, uber friendly, and could answer all of my random questions. So it was a no brainer to make the switch to them. However, when I later had to make a claim because my car was totaled in a hit and run while I was sleeping and parked. Jennifer and the Claims center were on it. Jennifer made certain that all the departments were speaking with each other and delivering a timely and polite result. The claims center was professional courteous, and generous in the appraisal of my totaled vehicle. No one wins in the instance of an accident, but Jennifer, claims, and Zach left me feeling like a winner in an otherwise dark scenario. Big thanks to Jennifer for making claims calls when I lacked the energy to do so. I also had a death within my family at around the same time, and without sharing the gravity of my situation. She worked diligently to make sure everything went smoothly. Thank you again ya'll, and I'm very glad to be your customer."

"I live in the Trinity Alps in the Shasta Trinity National Forest. I've been a faithful Farmer's Insurance client for 50 years. This year, they dropped me like a hot potato. My only alternative was the overpriced, under-protected Calif, (un)Fair Plan. I contacted Zach Bay @ State Farm Insurance. Their team got me better coverage than I've ever had before with any insurance company. Thank You State Farm! You actually live up to your logo, "Like A Good Neighbor"."

"This agency has been a Godsend to me and my family. When we moved from our home and needed renters insurance, they were there for us. When we bought our new mobile home, they were there for us. When my in-laws needed to upgrade their homeowners insurance and other things...again, they were there for us. This is a fantastic team and they all work so fluid together. They are highly recommended!!!"

"Extremely informational and super nice!!!!!! I appreciate they’re honesty and willingness to work with me! I was having issues with my first car I ever bought and they were able to work with me to lower my monthly payment and give me some suggestions based on my situation with my vehicle!"

"Zach and Lindsay are so friendly and helpful. I called today because I had misplaced an insurance card. Lindsay was able to email my insurance card within a minute. I have called before and was surprised that Zach was answering the phones himself. He said that everyone pitches in and he had given his staff the day off. I appreciate this team approach and feel like I am the only client every time I call. Sarah"

"I recently started leasing a 2022 Subaru and called to update my policy accordingly. Lindsay was able to help me get it all set up within an hour of me calling and I’m actually paying the same rate for my new vehicle as my older one! I shopped around just in case my rate would go up, but this was by far the most affordable for amazing coverage. Great customer service and experience."

"We have been with Zach for years and really appreciate his service. Recently, I had an accident and Zach talked me through the process of how to make the claim, what to expect, and even connected me with someone in the claims department before he let me go. The claims department did well, except that they had trouble actually getting the tow truck to come get my car (which was fortunately at my house and not on the side of the road somewhere). After two days and multiple calls to the claims department and roadside assistance, I called Zach's office back. As it was nearly closing time on a Friday, they could not get my car to the shop immediately, but first thing Monday morning, Lindsey took care of it. My car was in the shop by 10:30 AM. Thank you so much!"

"The staff and Zach Bay are always helpful and able to assist with my insurance questions and situations. As life changes so do insurance needs and I appreciate their flexibility and willingness to help. We’ve have claims that have been handled to our satisfaction and without worry. I highly recommend Zach and his staff at State Farm if you are looking for new coverage!"

"Zach and Lindsey have always been friendly, knowledgeable, and willing to help get things accomplished quickly. I also really love that they are willing to communicate via what ever method works best for you! Phone calls are great but in our busy lives, allowing for texting and emailing are really a great touch!"

"Needed to find more affordable home owners insurance due to my old company increasing rates because of fires in California. I got in touch with Jesse Hatcher at Zach Bay State Farm and am so glad I did. Wonderful customer service, he answered all my questions with grace and patience. Very competitive rates and a quick turnaround to get quotes make this a great choice! They now cover my auto and my home."

"During the Carr Fire this company cared and called us personally to see if we were ok, evacuated and to assure us that money and their prompt assistance through anything we may face would be in our hand as needed. Also, as we run a business I am constantly needing Certificates written and Jennifer is promptly providing what I need to give my contracts so that our business runs smoothly. Always helpful and amazing service."

"When purchasing our home, we had a few unique situations, that we needed to make sure where covered. Zach Bay - State Farm Insurance went the extra "several miles" to make sure we were covered and still saved us money on bundling our policies. Amazing people to work with!"

"I would like to say, doing business with ZACH BAY - State Farm Insurance Agent, was one of the Best moves we have made. They helped us SAVE a good amount of money, In a very timely manner. But I also feel they will be good friends... OK not just good friends *** More like FAMILY! Thanks Zach Bay FAMILY! ****Really Enjoyed working with Jacob Parodi 😁"