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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Verna Segers

January 8, 2026

5  out of  5
rating by Verna Segers
"Is a delight to have there help, moving hear from another state,made it very pleasant ,answered my questions & concerns. Thank you,"
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Boyd Beghtol

January 5, 2026

5  out of  5
rating by Boyd Beghtol
"Jacob was amazing!! He did everything like I asked ,and I would highly recommend him to anyone."
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Steven Zager

December 19, 2025

5  out of  5
rating by Steven Zager
"I feel very well taken care of and want to shout out Alex and Vanessa and Lindsay for their exceptional service. I love State Farm!"
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Sheri J Griggs

December 11, 2025

5  out of  5
rating by Sheri J Griggs
"Jacob was very professional and explained everything in detail and was very pleasant to talk to. He explained everything in great detail and I would refer anybody to to get State Farm auto insurance from Jacob."
We responded:
"Thank you for the wonderful review, Sheri! We are so glad that Jacob was able to help you with your auto insurance. We appreciate your business!"
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Jessica French

December 11, 2025

5  out of  5
rating by Jessica French
"Excellent service and great price!"
We responded:
"We appreciate your review, Jessica! Thank you for the positive feedback."
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Kelvin Johnson

November 23, 2025

5  out of  5
rating by Kelvin Johnson
"Jacob awesome worker made sure everything done right truly live saver"
We responded:
"Thank you for your 5-star review! Jacob is one of the best and we are so lucky to have him on the team."
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Makayla Coleman

November 10, 2025

5  out of  5
rating by Makayla Coleman
"Oh my gosh, I know I have posted a review before but this company is absolutely amazing, I am the worst customer ever lol I always have questions always switching things up, but any and every time I need something I send a text and get a response in minutes, they are always polite efficient and help me understand today I spoke with Lindsay she is an absolute delight🩷 I’m thankful for them and I can not express how much I appreciate them dealing with me lol I’d give them ten stars if I could"
We responded:
"Thank you for taking the time to share your thoughts, Makayla! We’re glad to know you’re satisfied with the service at our office. "
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Jack Mann

November 6, 2025

5  out of  5
rating by Jack Mann
"Having to deal with insurance stuff is never fun for anyone, but Jacob made the experience as painless as possible. He was extremely courteous amd professional while still being a human being. Did not try to push and over reach. He handled what I needed and made the experience easy and painlrss. Thanks again Jacob, 10/10."
We responded:
"We appreciate your review, Jack! We are so lucky to have someone like Jacob on our team!"
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Jake Krumenacker

October 25, 2025

5  out of  5
rating by Jake Krumenacker
"Jacob is awesome. Saved me a ton of money on my car insurance."
We responded:
"Thank you for the positive feedback, Jake! We are glad to hear that Jacob was able to save you money on your car insurance. "
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Rachel Anderson

October 23, 2025

5  out of  5
rating by Rachel Anderson
"Awesome customer service. Jacob helped me find lots of savings for my insurance. I recommend it 10 out of 10!"
We responded:
"Thank you for your 5-star review, Rachel! We are happy to hear that Jacob was able to help you save on your insurance."
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Brian Catron II

October 8, 2025

5  out of  5
rating by Brian Catron II
"Fast, easy and friendly."
We responded:
"Thank you for the kind review, Brian!"
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Cindi Joy Staller

October 8, 2025

5  out of  5
rating by Cindi Joy Staller
"Very friendly team! I called to transfer my insurance to California after moving and they have been prompt and kind the whole time."
We responded:
"Thank you for taking the time to share your thoughts! We appreciate your business. "
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Ken Turmet

October 7, 2025

5  out of  5
rating by Ken Turmet
"Vanessa is fantastic!"
We responded:
"We appreciate your review! Vanessa is truly wonderful. "
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Kim Kastner-Greenwell

September 29, 2025

5  out of  5
rating by Kim Kastner-Greenwell
"Zach was terrific! Very friendly didn't waste my time got right to the point and is honest about everything."
We responded:
"Thank you for your feedback, Kim! We are so lucky to have a great leader like Zach. "
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Ben Raybould

September 23, 2025

5  out of  5
rating by Ben Raybould
"Super helpful and transparent. Jacob made it easy to understand."
We responded:
"Thank you for reviewing our office! We are happy to know that Jacob was able to help you."
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Sadie Rose

September 13, 2025

5  out of  5
rating by Sadie Rose
"Lindsey @ Zach Bay State Farm provided the most efficient and helpful service I’ve ever gotten on the other end of the line w/ an insurance agency. That being said, while I’m here, the young man I signed with (Jacob) was good to me. Come to think of it, Kennedy (costumer care rep) was very helpful and streamlined like Lindsey is. I suppose I just recommend this agency? I’ve had a really great experience w/ them. Thanks Zach (Zack?) Bay State Farm! … Thanks team. - Sadie Rose :)"
We responded:
"Thank you for the wonderful review, Sadie! We are so happy to hear about your great experiences with our team. We greatly appreciate your support. "
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Lara S

September 8, 2025

5  out of  5
rating by Lara S
"State Farm is very considerate of its customers. I got a call from Lindsay to make sure I had the coverage I wanted and to let me know about my upcoming renewal. Overall very satisfied with them, highly recommend."
We responded:
"Thank you for the support, Lara! We really appreciate your feedback. "
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Trinity Porcayo

September 1, 2025

5  out of  5
rating by Trinity Porcayo
"Vanessa and Kennedy are two of the best agents to work with! I use to work with them both at a previous agency and their attention to detail, customer service, and communication is over the top! Your insurance quotes will be completed with a smile on their faces, and a wise crack joke that you’ll laugh about for weeks on end! Although I don’t have my insurance through this office, I know that you’re in amazing hands with these two sweet girlies❤️ -Trinity Miller"
We responded:
"Thank you for the kind words! We agree, Vanessa and Kennedy are the best! We are very lucky to have them. "
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Brooke Gruba

August 27, 2025

5  out of  5
rating by Brooke Gruba
"Jacob was recommended to me by a friend who said he was super helpful and really sweet and saved her money. It was all true. Great guy, vey helpful and is now saving me money! Thank you Jacob"
We responded:
"Thank you for the review! Jacob always has your best needs in mind. I'm glad he was able to help you out. "
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Nicole Rogers

August 22, 2025

5  out of  5
rating by Nicole Rogers
"Absolutely the best experience with this company at this location in Redding! They are all so very amazing and helpful and super nice! Especially Lindsey! Definitely highly recommend!"
We responded:
"Thank you, Nicole! We are so grateful for your support. "
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Becky Lance

August 22, 2025

5  out of  5
rating by Becky Lance
"We are new to Zach's office and have dealt with Kennedy Dagneau. She was so quick and efficient in helping us transfer our policies from another agent and in following up to let us know all the transfers had been completed...very friendly, courteous and professional...highly recommend."
We responded:
"Thank you for the positive feedback, Becky! We are so happy to hear that you had a positive experience with Kennedy. We appreciate your business!"
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Mamie Shelton

August 21, 2025

5  out of  5
rating by Mamie Shelton
"Our debit card was compromised through fraud making it necessary to close card. This caused delay in the. current payment. The staff at State Farm worked very close with me almost on a daily basis to make sure our car insurance was not delinquent. it is great to have personnel to care on a personal basis and not a number."
We responded:
"Thank you for the feedback, Mamie! Your support is greatly appreciated."
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Brady Long

August 21, 2025

5  out of  5
rating by Brady Long
"Vanessa was very helpful and answered all of my questions clearly and patiently!"
We responded:
"Thank you for the review, Brady! We appreciate your business."
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Pinkryder 10

August 21, 2025

5  out of  5
rating by Pinkryder 10
"Vanessa is super professional and amazing at what she does!"
We responded:
"Thank you for the 5 stars! Vanessa is amazing, we are very lucky to have her around!"
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Mrsdee Wallace

August 20, 2025

5  out of  5
rating by Mrsdee Wallace
"If you need housing insurance car insurance any kind of insurance the best place to be is with State Farm Agency Zach Bay State Farm insurance Agent."
We responded:
"Thank you for the 5 stars! "