Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy S

Nancy S

March 14, 2025

5  out of  5
rating by Nancy S
"I am giving Jacob 5 stars for honesty. I called after receiving a message for a quote. He was very pleasant and professional. After reviewing my insurance, he found that I won’t be saving as much. They are not doing home insurance at this moment, but I wouldn’t hesitate to give them a call for car insurance. Jacob was not pushy and very knowledgeable. :)"
We responded:
"Thank you for reviewing our office, Nancy! We are happy to hear that you had a great experience with Jacob. "
Profile photo of Sarah Tatom

Sarah Tatom

February 22, 2025

5  out of  5
rating by Sarah Tatom
"As a new customer with State Farm I had a great experience talking with Jacob. He made it easy and got me through everything, and with a good deal! It’s nice talking to a real person, rather than trying to figure out exactly what you need and not over paying on things you don’t need. Thanks Jacob."
We responded:
"Thank you for your feedback, Sarah! We are so lucky to have someone like Jacob on our team."
Profile photo of Daniel Lemaire

Daniel Lemaire

February 20, 2025

5  out of  5
rating by Daniel Lemaire
"Jacob Cox was super efficient and knowledgeable. He gave me a bunch of info that I did not know about Calif insurance. He was over-the-top polite and non-pushy."
We responded:
"Thank you for your 5-star review, Daniel! We are happy to be your good neighbor."
Profile photo of Debbie Odell

Debbie Odell

February 18, 2025

5  out of  5
rating by Debbie Odell
"I just want to say that Zach Bay and his staff have been so helpful & friendly from day one. Today I was able to add insurance on a new car we purchased, Lindsay was so helpful, friendly and professional! Their communication to me has been top notch and I highly recommend this wonderful State Farm office!! 🙌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office."
Profile photo of Lori Couto

Lori Couto

January 3, 2025

5  out of  5
rating by Lori Couto
"I had an unexpected pleasant experience with Jacob, and I recommend State Farm as your next vehicle insurance option in California. They were professional, kind, and helpful all while offering a great choice for my vehicle. Thank you, State Farm!"
We responded:
"Thank you for the great review, Lori! We are thrilled that we were able to help you with your vehicle insurance. "
Profile photo of Sandi Randono

Sandi Randono

December 10, 2024

5  out of  5
rating by Sandi Randono
"Responsive, so nice and makes insurance so easy!!! Sandi"
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor!"
Profile photo of BenBam

BenBam

November 7, 2024

5  out of  5
rating by BenBam
"Good communication and very polite and professional"
We responded:
"Thank you for the wonderful review! "
Profile photo of Jennie Bauders

Jennie Bauders

October 17, 2024

5  out of  5
rating by Jennie Bauders
"Very friendly company Zach runs a very professional service his Cstmr service dept is very knowledgeable. Their prices are much lower than anybody else around and they offer auto and life insurance as well and other bundles"
We responded:
"Thank you for the great review, Jennie! Glad we could offer you a good price on your auto and life insurance. "
Profile photo of Sherrilyn Baker

Sherrilyn Baker

September 20, 2024

5  out of  5
rating by Sherrilyn Baker
"Like so many, I was forced to find auto coverage when my coverage of nearly 40 years decided to leave California. Zach Bay’s office was quick to respond to my query and offered a quote less than what I had been paying. Each time I call I receive a quick and helpful response. I highly recommend reaching out to this office."
We responded:
"Thank you so much for the kind words, Sherrilyn! We are so happy we were able to help you save money on your auto insurance. "
Profile photo of Tamira Azevedo

Tamira Azevedo

September 17, 2024

5  out of  5
rating by Tamira Azevedo
"So friendly and had all of the information I could have ever needed. He was very timely and helpful"
We responded:
"Thank you for the kind review, Tamira! We appreciate your business."
Profile photo of Linda Strole

Linda Strole

August 7, 2024

5  out of  5
rating by Linda Strole
"Great customer service"
We responded:
"Thank you for your review, Linda! We are happy to hear that you are satisfied with our customer service. "
Profile photo of Duane Marlatt

Duane Marlatt

July 29, 2024

5  out of  5
rating by Duane Marlatt
"Zach Bay State Farm is the only way to go. Hands down best in the land. I'd give them 10 stars if I could."
We responded:
"Thank you for the amazing review, Duane! We are so happy that you are satisfied with our service."