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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayla Summers

July 16, 2024

5  out of  5 rating by Kayla Summers
"Only have great things to say about our time with this agent and his staff. They’re so helpful, kind and willing to go the extra mile…They are always on top of things and get things handled in a promptly matter. Can’t go wrong choosing this team for your insurance needs"
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Rachael Mojarro

July 16, 2024

5  out of  5 rating by Rachael Mojarro
"I opened a claim, and right away I was so well taken care of. The claim took a bit longer than expected, however, Alex went above and beyond to handle my claim for me and get me back in my vehicle as quickly as possible. Thank you State Farm and specifically Alex for your help and amazing customer service."
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Erin Hall

July 10, 2024

5  out of  5 rating by Erin Hall
"This team is the best experience I’ve ever had with auto insurance. Lyndsey keeps in communication with me often. I highly recommend them."
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Marlene Loper

July 10, 2024

5  out of  5 rating by Marlene Loper
"The very best insurance people and company in Northern CA. Thank you all for being there for our family."
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Claudia

July 10, 2024

5  out of  5 rating by Claudia
"Jacob at Zach Bays State Farm agency, is outstanding in his knowledge and delightful customer service! Thank you so much for easing my insurance dilemma with Allstate."
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Sharon Cloyd

July 9, 2024

5  out of  5 rating by Sharon Cloyd
"Very Nice Group of People at State farm very supportive in ones needs Thank You State Farm."
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Audrey B

July 8, 2024

5  out of  5 rating by Audrey B
"Have been a State Farm customer since 2010. Through multiple moves and various states, I’ve always been thrilled with their customer service and informative help. When I was just starting out, they never made me feel naive or stupid. I always get my questions answered AND extra info I didn’t know I needed. Love my local Zach Bay office! They helped me navigate a move to California and understand state-specific policies. Sometimes the automatic claims phone number is frustrating, but the Zach Bay office has gone above and beyond a number of times to connect me directly to roadside services in an emergency and eliminate as much of the hassle as possible. Lindsay on the phone today walked me through a premium rate change (my fault lol) and helped me become better informed about my policy details. The in-person office experiences are also great: they’re professional, friendly, and efficient. Sometimes I think it’s weird to feel excited about insurance but I genuinely love interacting with State Farm. Thanks, Zach Bay folks!"
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Roy Calhoon

July 8, 2024

5  out of  5 rating by Roy Calhoon
"Everyone is so nice, and always ready to help with any on my insurance needs."
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Vicky Brink

July 3, 2024

5  out of  5 rating by Vicky Brink
"I really am greatfull for this branch's expertise... They are very helpful anytime I need something there on it and they're precise they help me get the lowest cost at anything that I get through them they're just a wonderful company in general there was more stars I'd give him more stars than the five"
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Marilyn Warner

July 2, 2024

5  out of  5 rating by Marilyn Warner
"Thank you Zach Bay!!! I so appreciate the quality time and service you always provide for me!!"
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Laugh with Me He

June 28, 2024

5  out of  5 rating by Laugh with Me He
"best insurance company. has come through for us when we needed them"
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Rheanna Cline

June 27, 2024

5  out of  5 rating by Rheanna Cline
"Very nice and friendly experience"
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K

June 24, 2024

5  out of  5 rating by K
"The Agents at State farm have helped me more than once they are so professional and courteous I can't imagine that I ever had insurance anywhere else! I canceled my other insurance yet they still kept taking money from me State farm made sure that I had all the paperwork necessary to stop that! Anytime I've had any kind of a issue of any kind they took care of it. I highly recommend them shout out to Zach and Stephanie!"
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Mellisa Bernal

June 24, 2024

5  out of  5 rating by Mellisa Bernal
"Honestly best place for car insurance !!! Everyone you talk to is so polite and very informative when you need information! Just added my husband and it was soo easy and simple thank you State Farm !"
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Annie M/JAR

June 18, 2024

5  out of  5 rating by Annie M/JAR
"I'm new to State Farm, and everyone I've had contact with in this office has been friendly and efficient. They've also been very helpful with my questions and with finding the insurance right for me at reasonable rates. Excellent service!"
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Tawna Clark

June 15, 2024

5  out of  5 rating by Tawna Clark
"Zach Bay has been my insurance provider for more than 8 years. I have never had any issues with them and they have always been very helpful. Claims were always paid quickly and it always felt like they on my side. If I hadn’t moved away from Redding, I would have stayed with them. Their customer service was always top notch. I’m glad they were my insurance company for the time that they were and I recommend this company to anyone looking for home/auto insurance."
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Ben Parker

June 11, 2024

5  out of  5 rating by Ben Parker
"Would recommend. Lindsey and the whole staff are great!"
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Robin Jayne

June 7, 2024

5  out of  5 rating by Robin Jayne
"Great experience! He is so patient snd kind. And funny! He should be in the State Farm commercials! Thanks, Jake!"
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Chevy Reynolds

May 20, 2024

5  out of  5 rating by Chevy Reynolds
"They have mine and my aunt's back that's for sure"
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Amanda Wetzel

March 19, 2024

5  out of  5 rating by Amanda Wetzel
"Nothing short of amazing! Everyone has been so kind and helpful!"
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Renna

March 5, 2024

5  out of  5 rating by Renna
"I’m very impressed by his quote today on car insurance and how fast it was to get what I needed, thank you Jacob Cox!"
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Kaylee Cambra

February 29, 2024

5  out of  5 rating by Kaylee Cambra
"Jesse Hatcher helped me look into Life Insurance, he was the best! Super helpful and knowledgeable. Absolutely recommend him for anyone looking into what State Farm has to offer!"
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Benjamin Murray

February 21, 2024

5  out of  5 rating by Benjamin Murray
"Polite, professional, competitive, and transparent. Zach and his staff take care to make sure I am properly protected and informed. I recently appreciated Lindsay’s expert answers to my questions about my policies."
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Erin Jamieson

February 21, 2024

5  out of  5 rating by Erin Jamieson
"Super easy to work with, friendly and helpful! Making sure they knew what I needed and helped me save money!"
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Me Me

February 13, 2024

5  out of  5 rating by Me Me
"Always helpful. Great team. I have trusted them for my insurance needs for the past 12 years."